Subscription and usage

Open Subscription to check your plan, billing period, event usage, and payment options. The plan cards and confirmation dialog show current prices and allowances.

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Estimate usage from the whole journey

Billing counts tracked visits, offer clicks, and custom events. Reports count only events marked Count as conversion in the Conversions metric. For example, one visit, one offer click, and two custom events contribute four events to usage, even if only the final event is a conversion. The usage display can take time to update. Use the billing period shown on Subscription when checking your allowance. Usage in partial hours at the start and end of the billing period is not billed. On metered paid subscriptions, usage above the included allowance is billed on a later invoice. Check the plan’s terms before increasing traffic.

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Choose the timing of a plan change

An upgrade can create a prorated charge for the remaining period. Check the plan shown in Subscription after payment.

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Start or switch a plan

Open Subscription, choose the plan, and follow the confirmation or checkout steps. Your first subscription can include a 7-day trial. Checkout shows its duration, the price after the trial, and applicable taxes before you confirm. A subscription is required to use the workspace.

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Undo a scheduled change

A pending downgrade appears with its effective date. Use Cancel downgrade to keep the current plan. A scheduled cancellation leaves access until the displayed period end. Resume subscription undoes that cancellation and restores normal renewal. Use Update payment method to change your payment details in Stripe. Use Invoices and billing details to view invoices and update your billing information.